The conglomerate that enables deposits and purchases also runs a prison phone system that has left families disconnected. By Addie Costello Wisconsin Watch and WPR This story was produced and originally published by WPR and Wisconsin Watch. The online system Wisconsin prisoners rely on to receive money from loved ones recently crashed, leaving them unable […]
‘It’s been a living hell’: Wisconsin prison phone failures leave families disconnected
The Wisconsin Department of Corrections blames contractor ICSolutions for glitches during a free tablet rollout meant to improve communication. By Addie Costello Wisconsin Watch and WPR Wisconsin prisoners have struggled to connect with loved ones for weeks and even months as a state contractor fails to keep up with increasing demand for its call and […]
Staff Shortages Create Less Support for People After Incarceration
By Devin Blake This story was originally published by Milwaukee Neighborhood News Service, where you can find other stories reporting on fifteen city neighborhoods in Milwaukee. Visit milwaukeenns.org. Vacancies for community corrections staff in Milwaukee County, including probation and parole officers, have nearly tripled since before the pandemic, Wisconsin Department of Corrections data shows. Some […]